Next day shipping. Limited edition designs.

FAQs

Design

Why do you heat the masks to 300°F/150°C?

To sanitize and purify the mask, we slowly pass the finished masks through a very hot conveyer oven.

We do this for your safety before they are delivered to you. 

This is the final step we take prior to wrapping your order for shipment.

Benjamin J Sperry
Where are these fabric masks produced?

Masks by Revelle are MADE IN CANADA, by dedicated people who care deeply about quality.

The masks are carefully crafted with pride in our reliable & modern sewing facility located in Toronto, Ontario, Canada. Revelle has a reputation of manufacturing world-class fine linens in Canada for over 40 years.

Benjamin J Sperry
Do you make masks that go around the ears?

When we were designing our masks, we tested dozens of options.

We chose to create masks with strings that tie behind your neck.

There are 4 reasons why we use strings in our masks:

1. Irritation Behind Ears

We received complaints from nurses and other front-line workers that masks with loops around the ears cause irritation behind the ears. Revelle masks use a soft stripe that loops around the head, and ties at the back of the neck. No need to put stress behind the ears with the Revelle mask.

2. Glasses & Hearing Aids

Masks that loop around the ears are hard to wear with glasses and hearing aids. So we intentionally created a mask that has only 1 tie, behind the neck. Our customers wrote to us that its easy to wear glasses and hearing aids with the Revelle mask.

3. Precise Fit

With this design you can more easily control how the mask fits on the face. You can make it tighter or looser, its up to you. Your skin will also appreciate the soft organic cotton layer of the Revelle mask. 

4. Speaking Freely

We believe that wearing a mask should allow you to speak freely with others. But, with many masks on the market - speaking is really difficult while wearing a mask. Many other masks are designed to sit 'flat' on the face, so as soon as you start speaking, the mask will begin sliding down the face or irritate your skin.

With the Revelle mask - you have extra space around the mouth - which makes it easy and natural to speak while wearing the mask. 

Benjamin J Sperry
What is a filter pocket?

All Revelle masks include an inner layer that is made from 100% Organic cotton, for maximum comfort on your skin.

This inner layer also serves as a filter pocket. It can be used to insert an additional filter for added protection.

This filter can be a folded paper towel, a paper napkin, a dried baby wipe, or even a disposable flat PPE face mask. Adding a filter provides a 4th layer of protection. Remember to always remove the filter before washing.

Benjamin J Sperry
Do your masks have a central seam?

Yes, Revelle masks are made with 3 layers of high-thread cotton - each layer is sawn with a central seam.

The top two layers are connected with an overlock seam in between. The 3rd layer (which is made out of 100% organic cotton) isn't sewn to the top two and hence creates another layer of protection. 

We spent a long time researching the best way to design a good mask, paying attention to 4 areas:

- Protection
- Comfort
- Durability
- Style

In the process, we have done multiple 'candle blowing' and 'match blowing' tests with various fabrics.

We chose fabrics that provide comfort, and at the same time pass the 'candle blowing' test.

The masks also have an inner pocket that allows inserting an additional layer for protection, if needed.

Benjamin J Sperry
Do your masks have a wire in the nose area?

We have found that using wires on masks that are to be washed many times could be dangerous as the wire can poke through the fabric and cause injury. 

Revelle masks do not have a wire to make them durable and safe.

The binding trim on top of Revelle masks and the shape of our masks give it a nice secure fit. 

Benjamin J Sperry

General

How do masks tie? Do you use elastic or another material?

Revelle masks are made with one string that loops around the head, and ties behind the neck. 

One side of the mask includes an elastic corner, which makes the tying more comfortable.  

Here are the steps on how to tie the mask:

Our masks don't involve the ears at all and have no elastic in the string.

We've designed our masks without "ear loops" intentionally, so you can wear them for prolonged periods without irritating your ears, nose and lips.

Many of our customers reported that they appreciate the string loop because it doesn't create discomfort behind the ears.

Benjamin J Sperry
Do the packs of 5 masks contain solid colors?

Revelle masks come in 3 options:

1. Organic Natural Masks 

The pack of Organic Natural masks contains a mix of solid colours and pattern designs. We typically include at least 2 solid colours in the pack.

2. Style Savvy Masks 

The pack of Style Savvy masks contain 5 masks in different pattern prints.

3. Classic Colours Masks 

The pack of Classic Colours masks contain 5 masks in different solid colours.

 

Benjamin J Sperry
Why should I wear a mask? Who is this mask intended for?
Our masks may be used by anyone.  Our re-usable, washable masks are an alternative to medical grade PPE (Personal Protective Equipment) for use by individuals seeking added protection. These fabric masks are non-medical grade and effectively reduce the consumption of medical masks, which are in great demand for hospitals and healthcare workers. By utilizing a fabric mask, you are doing your part in relieving pressure on the current short supply of PPE required for the medical community. Benjamin J Sperry
Is the mask interchangeable with family members? Is it safe to share it?
No. This is a personal, re-usable, and washable mask for only your own safety and protection. We recommend you keep it as your own personal mask and DO NOT SHARE YOUR MASK (clean or otherwise) with other people. Benjamin J Sperry

Materials

What’s the story about the Organic cotton?

Our organic cotton comes from Italy. All components in the process are 100% organic, from the cotton plant to the vegetal dyes used for dying and printing. Only natural agents are used in the finishing process, so the water returned to the planet is very clean and this preserves our environment.

We use Certified Organic cotton for the inner-liner filter pocket.  Also, we have a selection of designs using allover 100% Certified Organic Cotton on all 3 layers of fabric.

Benjamin J Sperry
What kind of fabric is used for your masks?

We make our masks from the best quality high thread count 

220TC Percale or 300TC Sateen fabrics woven in the finest fabric mills in Italy, Portugal, Israel, and Spain.

100% Cotton is breathable, more comfortable, stays cool around your face and under your chin, and washes beautifully. Our masks are 3 layers, consisting of 2 fashion layers plus an inner layer next to your face, which is organic cotton.  This is the filter pocket.

Benjamin J Sperry
Does the fabric shrink?
100% cotton fabric will shrink a little bit, so you will notice a very slight difference, however, we design and cut our masks a bit larger to accommodate for this post-laundry sizing. Benjamin J Sperry
How do I wash my mask?

You can wash our masks in the washing machine or by hand.

  • Washing Machine: Use the normal cycle, and put in the dryer or hang to dry in a warm atmosphere or outdoors on the line.
  • By hand: Use soap or detergent in warm or hot water to sanitize your mask. You may add a drop of disinfectant or anti-bacterial cleanser for extra sterilization. Rinse with clear water, wring out, lay flat or hang to dry.

    Our customers told us that sunshine is also a great way to dry the masks because the sun’s ultraviolet rays have a disinfecting effect, and the  mask will likely smell fresh and clean. 

    Benjamin J Sperry
    Is the mask Washable?
    Yes, our mask is fully washable and should be washed after each use. The benefit of our 100% cotton fabric is its ease of care and its quick drying properties. Your mask will be ready for use again after drying.  Benjamin J Sperry
    Do your masks have a central seam?

    Yes, Revelle masks are made with 3 layers of high-thread cotton - each layer is sawn with a central seam.

    The top two layers are connected with an overlock seam in between. The 3rd layer (which is made out of 100% organic cotton) isn't sewn to the top two and hence creates another layer of protection. 

    We spent a long time researching the best way to design a good mask, paying attention to 4 areas:

    - Protection
    - Comfort
    - Durability
    - Style

    In the process, we have done multiple 'candle blowing' and 'match blowing' tests with various fabrics.

    We chose fabrics that provide comfort, and at the same time pass the 'candle blowing' test.

    The masks also have an inner pocket that allows inserting an additional layer for protection, if needed.

    Benjamin J Sperry

    Price

    Why are they so expensive? Do they come with a matching bikini?

    We spent a lot of time deciding how to price our products. 

    It is always a question of quality. 

    Initially, we wanted to use low-cost fabric, so we can produce the masks at the lowest possible price. 

    However, after further research, we decided not to compromise on quality and use 3 layers of high-quality fabric.

    Our masks are made with 100% high-quality cotton.

    The inner layer is made from Organic Cotton for maximum comfort on the skin.

    Because our masks are made from quality materials - they are very durable and washable.

    And of course, we handcraft the masks locally, in Toronto, Canada - keeping our team employed. This naturally makes our product more costly to produce, than those imported from overseas.


    For $16.5 CAD per mask, you get a quality product, made locally.


    Thank you for supporting a local company! :)

    Benjamin J Sperry
    These masks are so easy to make! Why are yours so pricey?

    There are different ways to make masks, - easy ways and more elaborate ways.

    Our team put effort into testing over a dozen different mask designs.

    Our decision was to create a mask without compromise for quality, comfort, durability and style.

    We use only premium quality cotton, including an Organic Cotton layer for maximum comfort on the skin.

    Over the last few weeks we provided thousands of masks for individuals, families and volunteers in non-profits.

    Many 5-star reviews were written by people who discovered the comfort of wearing Revelle masks after trying other masks.

    Benjamin J Sperry

    Shipping

    Where are you shipping from?

    We are shipping daily from our factory in Toronto, Ontario, Canada.

    Orders are picked up daily by Canada Post. 

    If you order early, we might be able to ship the same or next business day.

     

    Benjamin J Sperry
    Can I return the mask?

    No.  For sanitary and safety reasons, face masks cannot be returned. All masks are a final sale.

    Benjamin J Sperry
    Do you have inventory of masks on hand ready to ship?
    Yes. We have stock and we are continuously replenishing our mask inventory levels. Our manufacturing facility is controlled by our own management team and we plan our own production schedules.  Should the demand be greater than our current supply, the production will increase to fulfill your order as quickly as possible. In the case of delayed deliveries, you will be notified at the time of order. Benjamin J Sperry
    Do you ship outside of Canada/Internationally?
    Yes, we will ship anywhere in the continental USA, as well as internationally. A shipping cost estimate will be provided based on your location. A full address and postal code is required to research a shipping quote for your destination. Benjamin J Sperry
    When will I receive my order?

    Shipping Times

    We process and ship orders Monday through Friday, within 1 to 2 business days of receiving your order. 

    All orders are shipped from our Toronto factory, using Canada Post service.

    Typically, if you place your order Monday to Friday before 12pm EST - it will be shipped the same or next business day.

    Once your order is picked up by Canada Post, you will receive an email with a  tracking number to track your order delivery. 

    Delivery Times

    You may select from several shipping options when you place your order.

    Depending on the shipping method you choose, shipping times are:

    • 1-3 days in Ontario & Quebec
    • 4-7 days for Atlantic & Pacific provinces.
    • The North West Territories, Yukon and Nunavut are remote regions and may take a few more days in transit. 

    Shipping times for United States will be shown during checkout, where you can select from different shipping methods.

    Benjamin J Sperry
    Do you offer curb side pickup?

    At this time due to logistical issues and safety of our employees we do not offer curb side pickup.

    We ship daily from our Toronto factory via Canada Post.

    You may select from 2 delivery options (regular and express) during checkout. 

    Benjamin J Sperry

    Sizes

    Would these masks fit children 7 and 9 years old?

    Yes, our children’s masks are designed for most children up to age 10.

    They would also fit adults with petite faces.

    Kids-size mask dimensions:

    • Width: 4.5" (11cm) when folded in half
    • Height: 5.5" (14cm) 

    Adult-size mask dimensions:

    • Width: 5.25" (13.5cm) when folded in half
    • Height: 6.75" (17cm)

    mask sizes

    Please keep in mind that because these masks are hand crafted, they might vary in size slightly. Because the masks are made from 100% cotton, after the first wash they might shrink by about 4%. 

    Benjamin J Sperry
    What is the difference between an adult mask and a child mask?

    Our masks are generous for both size categories. In some cases, individuals with petite features might prefer the fit of a children’s mask, while an adult mask might be a better fit for teenagers and some children.

    Benjamin J Sperry
    Will the mask fit me the same way as shown in pictures?

    Yes, the masks shown in our photos are the same as the mask you will receive. We offer ADULT and CHILD sizes. 

    One size fits all in most cases because our mask has flexibility within the straps. The tension may be adjusted to fit your head and face by tightening or loosening the straps. The cleverly concealed elastic is a great benefit. You can increase or decrease the tightness of the straps for comfort and eliminate any pressure points on your face, head, or neck.

    Benjamin J Sperry


    Have additional questions? Please contact us.